There are a couple of possible reasons why you may be experiencing difficulties:
Pay as You go customers: Have you topped up recently? If your number hasn't been topped up in the last 150 days you will not be able to log-in to MyMeteor.
If you’ve recently moved to Meteor, or moved from our Pay As You Go services to Bill Pay (and vice versa) please allow 24 hours for your MyMeteor account to become accessible.
When you first received your Meteor SIM card your customer care PIN was printed in the starter pack. If you have your starter pack you can retrieve your PIN there.
If you do not have your starter pack and have forgotten your PIN contact us.
Yes. You’ll need the PIN from your SIM card pack to complete registration. Don’t have it? Contact us.
Yes. When logged in click on Account, then select Mobile Numbers. From there you can add additional mobile numbers and choose which one shows by default everytime you log-in.
We use industry standard SSL encryption technology to ensure your details are safe and secure on the Meteor site.
You'll need to Contact Us