What if I need to cancel my order?


Once you place your order online, we’re unable to cancel it as it has already been processed at the point of purchase. However, you can return the order once received by following our returns policy. Please refer to Meteor’s policy on returns and repairs.

You will be credited with a full refund when we receive the returned item. The phone cannot have been used, all parts of the phone must be returned in a proper condition and the original packaging must be included.