Account Management

How can I switch on/off data usage alerts?

 

We strongly recommend you keep usage alerts switched on as these alerts will advise you when you’ve reached various stages of your limit.

You can edit these settings by logging in to MyMeteor and selecting ‘usage alerts home’ or ‘usage alerts abroad’.

You can find out more information about roaming usage alerts here.

If you are receiving multiple SMS regarding accepting data charges while roaming, these messages are different to data notifications.

These messages are triggered every time your phone attempts to connect to the internet. It’s possible your phone may be attempting to access the internet through an app automatically set to update on your phone, or through some other feature you have enabled. Switching off data will stop these texts from coming through. If you don’t want  to use data while roaming please switch off your data in the settings menu in your phone.