I plan to use my phone abroad; do I need to set-up roaming?
Prepay customers: using your phone abroad (known as roaming) is set-up automatically in most destinations; however in some cases you may need to switch it on before you go. Visit our roaming pages to find out more about roaming in your destination.
Bill Pay customers: roaming is automatically switched in for mobile phones in all destinations*. Visit our roaming pages to find out more about roaming in your destination.
Roaming in the EU: For a full list of all our plans (including mobile broadband ) and applicable EU data allowances please visit our pricing section.
*If you joined us before 2013 and haven’t used your phone abroad before, you may need to set roaming up. Contact Us to be safe.