Using your phone abroad

How do I set up roaming?


Bill Pay customers:

From April 26th 2013, new Bill Pay customers (excluding Mobile Broadband) are set up to roam automatically within 5 days of joining the network. You’ll receive a text message from Meteor to let you know that the service has been applied to your account.  If you became a Meteor Bill Pay customer before this date, you’ll need to contact Customer Care before you travel to make sure that you are set up to use your phone when abroad.

Roaming can’t be switched on if there is an amount outstanding on your bill.

Pay As You Go customers:

You are automatically set up to roam in a number of key destinations.

Check your destination to see if there’s anything you need to do before you go, and make sure to read our Top Tips.