First bill

What services typically aren’t covered by my package plan?


Your minutes can be used to call landlines or mobiles in the Republic of Ireland and landlines in Northern Ireland. Examples of charges generally not covered by your package plan include:

  • Premium rate calls (including lo-call 1890 numbers)
  • Roaming calls
  • Directory enquiries
  • Voicemail services while roaming (depending on the country you are roaming in)

It’s important to always refer to the terms and conditions of your plan as these rules may vary per plan.