Our Network

My phone does not work in my house?


In most cases you should have really good coverage. Unfortunately, like all mobile networks, we can’t fully guarantee indoor coverage. Coverage in your house can vary depending on the type of building. For example, if your house is built with thicker materials, or if you’re trying to access the network from a basement you may find it harder to connect to the network. You can check your coverage strength by reading the ‘bars’ of coverage on your phone. The higher number of bars, the stronger your connection. You can see where the coverage is strongest in your house by the number of bars showing on your phone.