Top Up, Charges & Add-Ons

How often should I top up?


If a number isn’t topped up after a period of time the number will eventually be recycled. This means that the number will go back into the number database and become available for a new Meteor customer to use. The process is as follows:

After 150 days numbers that have not been topped up will be unable to make any outgoing services (such as calls, texts, or using data). The number will still be able to receive information (such as calls and texts) for 30 days.

240 days after your last top up any credit left on your phone will be removed.

13 months after your last top up your number will disconnect. It will not be possible to reconnect your number after this period of time as your number will have been recycled.