Using MyMeteor

I’m having problems logging in?


There are a couple of possible reasons why you may be experiencing difficulties:

Pay as You go customers: Have you topped up recently? If your number hasn't been topped up in the last 150 days you will not be able to log-in to MyMeteor.

If you’ve recently moved to Meteor, or moved from our Pay As You Go services to Bill Pay (and vice versa) please allow 24 hours for your MyMeteor account to become accessible.