Plans and offers

How do I change to another offer?


You can change to another offer by sending a text message or logging-in to MyMeteor, however before you do, there’s some important things you should know:

  • If you’re moving to a different plan, your call rates may change
  • Your new offer will only activate after topping up
  • You’ll lose any remaining days on your current offer
  • After changing offer, wait for a confirmation text before topping up
  • Once you top up, you’ll receive two texts – one to confirm top up, and one to confirm your offer is now active. Please wait for the second text as you will be charged standard plan rates until your offer activates.

To view a breakdown of usage and charges login to MyMeteor