Account Management

How can I change my price plan?


You’ll need to contact customer care to process this request. It’s important to submit your request to change plan at least 3-4 working days before your bill day.

You can change to a higher plan at any time during your contract.

Any changes you request will come into effect on midnight of your bill day (for example – if you’re on bill day 15, the changes will come into effect on 23:59 of the 14th.)